TIL you shouldn’t share the “web invoice” link in Harvest

Harvest is amazing (genuinely). In two years as a daily active user, this is the first issue I’ve ever encountered with it: I heard back from our developers, and it looks like this issues stems from not sending invoices directly from Harvest. It sounds like you might be copying the web invoice link and sending that to […]

Decisions, not options, in the WordPress Customizer

Earlier this month, I helped relaunch Pottery Barn’s blog. The homepage and each brand page (PBteen example) are moderately configurable through the WordPress Customizer. Building this functionality was an opportunity to make user-friendly decisions about the management experience. Smarter Featured Gallery By default, the topmost UI element on each homepage will display the most recent published post. […]

The pain of customizing WordPress themes

Choosing a WordPress theme from the Customizer is a bit painful. First of all, "Search installed themes" doesn’t make sense as a string on a hosted WordPress service. As a user, I have no ability to install new themes. It could be edited to just "Search themes" Second, as a user with a blog, I […]